How Can RPA Transform HR Department (EP2)



Robotic Process Automation (RPA) is one of the fast-growing technologies in recent years, it has brought out many benefits to the business world, many companies such as McAfee, DCH Holdings, PUMA, etc., are using RPA to develop their business. In this episode, we will share other advantages that RPA can bring into the HR duties.


Manage Employee Data


Many data require HR to manage, such as payroll, employee benefits, and company regulations, etc. Managing employee data is one of the major tasks of HR. With a constant inrush of employee data in the form of existing staff, new hires, contractors, etc., managing it all manually can os not only laborious but also cumbersome, it can be a nightmarish task for HR teams.


RPA can make it easy to handle the tasks related to employee management, thus reducing the risk of incorrect data entries to a minimum. Robots can also perform data cleansing tasks at a regular interval to ensure data compatibility across multiple databases.

This also means that HR services can be delivered to employees much more efficiently and quickly.


For example, RPA in HR can automatically generate the important documents that employees need, instead of an HR personnel having to take time to create and send documents to the employee manually.


Payroll Management


Payroll processing is one of the most cumbersome and monotonous HR tasks that companies usually can’t do without. It is involving massive amounts of data entry on a regular basis, payslip handling, and report making.


Also, managing payroll manually can often lead to a risk of multiple errors, and it is very time-consuming. Moreover, Payroll management actually involves a lot of work-related to labor laws (e.g. 713, 418) and calculations, which required HR to know a lot of relevant professional knowledge. In the worst case, if HR didn’t follow the laws correctly, employers will have a chance to be sued.


RPA in HR can simplify the process due to its ability to collect and connect the data between multiple systems such as HR and employee management, time tracking, accounts payable, and general ledger.

In addition, RPA bots can substantiate the employee’s hours that have been recorded in the system and make corrections based on reports or any differences compared to the shift. Automated reports done by software robots can show if there is a high number of registered hours, overtime, missing hours, or excessive usage of timeout has occurred to further simplify the payroll processing.



Expense Management (Accounts Payable Automation)


HR managers could generally find it difficult to keep up with the manual processes of travel and expense management due to multiple factors such as lost receipts, late expense submissions, out-of-policy-spends, and cluttered spreadsheets.


Even though there are numerous expense management solutions available today, but most of the firms are still using outdated systems, which require employees to manually enter data /details on their expenses such as expense amount, date, or location. And there are high chances to lead to an error during the entry process.

Employing an RPA robot for expense management can implement Accounts Payable Automation, which allows the companies to automatically extract all the important details from expense invoices/receipts during accounts payable processes, it can save a lot of time for the organization and release staff to do other more valuable tasks that required their abilities. The high accuracy of RPA can also prevent any mistakes during the process. Moreover, employees are no longer need to carry around expense receipts when they can just take pictures of the receipts and send them to the RPA robot, all relevant data will be extracted from receipts automatically.


Further, RPA software is equipped to approve genuine expenses with a rules-based procedure to identify the type of invoice submission. The software then processes the expense claim after ensuring that it follows all the compliance requirements.





According to Grand View Research, RPA Marketing Size is expected to reach HKD $107.15 billion by 2028. The RPA industry will dramatically grow over the next few years, businesses will start to truly realize the benefits it provides. By finishing repetitive stuff more quickly, accurately, and tirelessly than humans, freeing human employees to do other more valuable tasks to improve competitiveness for companies.

The scope of robotics in HR is quickly expanding and not just limited to any particular unit or task within an organization. Carrying out RPA in human resources can result in enhanced accuracy, significant labor savings, and reduced processing time, leading to more satisfied employees and customers. RPA provides forth the required innovative solutions for the HR process that transforms the way it conducts its operations. When a number of operating models already adopting automation, it is just a matter of time before a majority of the businesses realize the role of RPA technology in pulling down costs, ameliorating efficiency, and making the overall quality of the HR process better.



BridgeBuilder is a well-developed company. We can analyze business conditions for the companies, set up and install RPA robots to become part of the company’s employees. It can not only improve employees’ productivity, quality of production but also accuracy. We can help you to release the full potential of your company, make your business be better, faster, and stronger. We have served hundreds of companies including Hong Kong Listed Companies, Macau, and PRC firms.


FlexSystem is a business software vendor to 1 in 10 Forbes Global 2000 (May 2020) and 1 in 5 Global Fortune 500 (August 2020), operating at the intersection of new processes and RPA technologies to provide you with a practical and effective management system.


If you are interested in improving your HR’s efficiency, please contact us for further information.



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